FAQ

How can I register?

Registration is the first and main step that the customer must perform at the moment he wants to place an order in SuperMart. During registration, the customer must enter the required data such as: name, surname, e-mail address, phone number and his password. This information must be as accurate and true as possible. Every data is confidential, personal.

How can I place an order?

You can place orders online by following these ways which come in handy.

1. Click the "Add to Cart" option then fill in the required information.

2. Click directly on the "Buy now with 1 click" option.

3. Contact us, on our social networks, Instagram, Facebook.

4. Call our service number +355 4 453 5115.

How can I pay?

The customer can make the payment using these 3 Methods:

1. Pay on delivery. You only pay after the product has been delivered to you

2. Pay in installments. This is where IutePay comes in handy. Application which lasts only 7 minutes

2. Debit or credit bank card (of any type) (to be )

How long does the order last?

The order comes to you in 1-3 days. For products such as sofas, air conditioners, or other products that also require installation, it may take a few days.

Can I return a product?

The product must be returned within 14 days. Returns only in those cases when the product has not been used and damaged, also be accompanied by documents confirming the purchase from SuperMart. If the product is not delivered in the manner described in this point, it will not be accepted. The return of products is done by exchanging the product or by paying cash, ie return of funds.

SuperMart is an online platform in which ordered products are sent to customers by mail! So we are not a physical store.

 Our mission is to be the link between modern products, retailers and technology, to put it in an easily consumable package, for you.

Service hours are every day from Monday to Sunday, 09: 00-21: 00. For any questions, information, do not hesitate to contact us!

You can contact us via phone number +355 4 453 5115, you can write to us on Instagram, Facebook, as well as in the chat located on the SuperMart homepage.